Terms of Service

# FEB (FebBox) Terms of Service **Posted:** Feb 24, 2021 **Effective:** Feb 24, 2021 **Edited:** Feb 28,2025 Thanks for using FEB (FebBox)! Our mission is to create a more enlightened way of working by providing an intuitive, unified platform to keep your content safe and accessible while helping you and those you work with stay coordinated and in sync. These terms of service (“**Terms**”) cover your use and access to our services, client software, and websites (“**Services**”). Your agreement is with **TopSpeed Network Limited**. Our [Privacy Policy](undefined "Privacy Policy") explains how we collect and use your information, while our [Acceptable Use Policy](undefined "Acceptable Use Policy") outlines your responsibilities when using our Services. By using our Services, you agree to be bound by these Terms, our [Privacy Policy](undefined "Privacy Policy"), and [Acceptable Use Policy](undefined "Acceptable Use Policy"). --- ## Your Stuff & Your Permissions When you use our Services, you provide us with things like your files, content, messages, contacts, and so on (“**Your Stuff**”). Your Stuff is yours. These Terms don’t give us any rights to Your Stuff except for the limited rights that enable us to offer the Services. We need your permission to do things like hosting Your Stuff, backing it up, and sharing it when you ask us to. Our Services also provide you with features like commenting, sharing, searching, image thumbnails, document previews, optical character recognition (OCR), easy sorting and organization, and personalization to help reduce busywork. To provide these and other features, FEB (FebBox) accesses, stores, and scans Your Stuff. You give us permission to do those things, and this permission extends to our affiliates and trusted third parties we work with. --- ## Your Responsibilities Your use of our Services must comply with our [Acceptable Use Policy](undefined "Acceptable Use Policy"). Content in the Services may be protected by others’ intellectual property rights. Please don’t copy, upload, download, or share content unless you have the right to do so. FEB (FebBox) may review your conduct and content for compliance with these Terms and our [Acceptable Use Policy](undefined "Acceptable Use Policy"). We aren’t responsible for the content people post and share via the Services. Help us keep Your Stuff protected. Safeguard your password to the Services, and keep your account information current. Don’t share your account credentials or give others access to your account. You may use our Services only as permitted by applicable law, including export control laws and regulations. Finally, to use our Services, you must be at least 13 (or older, depending on where you live). --- ## Software Some of our Services allow you to download client software (“**Software**”), which may update automatically. So long as you comply with these Terms, we give you a **limited, nonexclusive, nontransferable, revocable license** to use the Software, solely to access the Services. To the extent any component of the Software may be offered under an **open source license**, we’ll make that license available to you, and the provisions of that license may expressly override some of these Terms. Unless the following restrictions are prohibited by law, you agree not to **reverse engineer or decompile** the Services, attempt to do so, or assist anyone in doing so. --- ## Beta Services We sometimes release products and features that we’re still testing and evaluating (“**Beta Services**”). Beta Services are labeled “alpha,” “beta,” “preview,” “early access,” or “evaluation” (or with words or phrases with similar meanings) and may not be as reliable as FEB (FebBox)’s other services. Beta Services are made available so that we can collect user feedback, and by using our Beta Services, you agree that we may contact you to collect such feedback. Beta Services are **confidential** until the official launch. If you use any Beta Services, you agree not to disclose any information about those Services to anyone else without our permission. --- ## Our Stuff The Services are protected by **copyright, trademark**, and other US and foreign laws. These Terms **don’t grant** you any right, title, or interest in the Services, others’ content in the Services, FEB (FebBox) trademarks, logos, and other brand features. We welcome feedback, but note that we may use comments or suggestions without any obligation to you. --- ## Copyright We respect the **intellectual property** of others and ask that you do too. We respond to notices of alleged copyright infringement if they comply with the law, and such notices should be reported using our [Copyright Policy](undefined "Copyright Policy"). We reserve the right to **delete or disable** content alleged to be infringing and **terminate accounts of repeat infringers**. Designated agent for copyright notices: 📍 Address: 2-16 Wo Liu Hang Road, HONG KONG 📧 Email: [support@febbox.com](undefined "support@febbox.com") --- ## Paid Accounts ### 1. Billing & Subscription - You can upgrade your account to a **Paid Account** for additional storage and premium features. - If you’re on an **annual plan**, we’ll send you a reminder before renewal. - You are responsible for any applicable **taxes**, and we will charge tax when required. ### 2. Refund Policy - You may cancel your **FEB (FebBox) Paid Account** at any time, but **refunds are only issued if required by law**. - For example, **EU users have the right to cancel within 14 days** and request a refund. ### 3. Downgrades & Fee Changes - If payment is not made on time, we may **suspend or remove paid features**. - We may change the pricing, but we’ll notify you in advance. --- ## Subscription Channels & Family Plans - Subscriptions **must be managed through the original channel**. - Only **one active subscription** is allowed per user. - If you need to **change your family plan**, the original owner must cancel the current subscription before joining a new one. --- ## Termination & Discontinuation We may **suspend or terminate your access** if: - (a) You breach these Terms. - (b) Your actions cause harm to us or other users. - (c) You have a free account but haven’t accessed it in **12 months**. If we discontinue our Services due to **legal requirements** or **unforeseen circumstances**, we’ll provide notice and **offer prorated refunds** for prepaid fees. --- ## Services "AS IS" We strive to provide great Services, but we **make no warranties**, including but not limited to: - **Merchantability** - **Fitness for a particular purpose** - **Non-infringement** Some jurisdictions may not allow these disclaimers, so they may not apply to you. --- ## Resolving Disputes 1. **Try informal resolution first**:Contact us at [support@febbox.com](undefined "support@febbox.com") and we’ll attempt to resolve the issue within **15 days**. 2. **Judicial Forum**: - Any disputes will be handled in **Hong Kong courts**. - If your country has laws allowing local disputes, this section does not override those rights. --- ## Controlling Law These Terms will be governed by **California law**, except where local laws require otherwise. --- ## Modifications We may update these Terms to reflect: - (a) Changes to the law. - (b) Regulatory requirements. - (c) Service improvements. If updates **affect your rights**, we’ll notify you **at least 30 days** in advance. You may cancel your account and receive a **prorated refund**. **Continuing to use our Services after updates means you agree to the new Terms.**