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Browse through the most frequently asked questions
What is the free capacity?
I received a file shared to me by someone else, will it take up my space allowance?
Maximum file limit
What is High Speed Traffic?
High Speed Traffic is traffic with no speed limit.
Due to operating costs and the principle of fair use, we will limit the traffic speed of free users.
Based on the principle of traffic fairness, we will limit the monthly high speed traffic for free users.
We will dynamically adjust our limits based on system load.
The monthly traffic reset time for free users is different for each user and is not a uniform natural month.
What happens to free users who exceed the monthly limit?
You can upload files as normal, but when downloading large files, the speed will be limited to 100KB/s. There is no limit on the speed of viewing small files such as photos. The limit can be lifted immediately by purchasing Premium.
After upgrade to Premium, the limit will be changed to daily, but the system will also automatically limit for abnormal traffic. The release of the limit will be on the next day instead of waiting for a month.
What is the maximum capacity I can purchase?
There is no limit, you can expand your maximum space by continuously purchasing additional storage capacity packages.